Phishing Scheme
Please be aware of online phishing attempts impersonating Hamilton Public Library and Library Staff. HPL does not solicit paid freelance opportunities through social media or other messaging applications. HPL does not request personal or banking information through social media or require financial compensation when reviewing job applications. Please report phishing schemes to communications@hpl.ca. If you think you are a victim of fraud, please call the Canadian Anti-Fraud Centre at 1-888-495-8501.
City-Wide Outage, Library Service Impacted
HPL is recovering from the City of Hamilton's cybersecurity-related outage, which began Sunday February 25 and continues today, Thursday October 17. Learn more.
- Access is restored to the catalogue
- The HPL App is back online
- Online eResources are available
- Libby/OverDrive Holds can now be placed
- Access partner libraries' (Burlington, London, Kingston, Mississauga and Ottawa) digital collections
- Public Wi-Fi is available at most branches except the Ancaster Branch
- Some Makerspace services are available at select locations
- Automatic check-ins are operating
- Website log-in is available
- Printing is available at Ancaster, Barton, Central, Concession, Dundas, Locke, Kenilworth, Mount Hope, Parkdale, Saltfeet, Sherwood, Stoney Creek, Terryberry, Turner Park, Valley Park, Waterdown, and Westdale branches.
- Photocopying is available at all branches except for the Terryberry, Concession, and Dundas branches. Scanning is not yet available.
- Public computers are available at Central Library, and the Barton, Binbrook, Dundas, Greensville, Kenilworth, Locke, Parkdale, Red Hill, Sherwood, Terryberry, Turner Park, Valley Park, Waterdown, and Westdale Branches.
Staff are available by phone at 289-779-7588, chat at hpl.ca, and email at askus@hpl.ca. Branches are open. Check hpl.ca/events for program updates. Thank you for your patience.