Book an Appointment

Two women working at a laptop Book an Appointment with library staff to get assistance with library products such as Bibliocommons, library apps, eBooks and online resources, as well as Centre for Equitable Library Access (CELA) applications. You can also get help if you have specific questions about computer classes, supported devices, apps, websites or other online tools. Library staff can also provide assistance with in-depth research questions.

Appointments are typically booked for up to 60 minutes for customers ages 18 and up and are designed to assist you with a specific question or request. Library staff cannot book ongoing appointments to be used as a tutoring or teaching service.

During appointments, as with all library services, the library protects the privacy of customers and supports intellectual property rights. For more information, see HPL's Privacy Policy for Library Customers and Copyright and Intellectual Property Policy.

Please contact your local branch or fill out the form below and library staff will contact you to book a time for your appointment. If you are a teacher interested in booking a tour for your class, please complete a Library Visit Request.

Location *

If you are booking for an appointment with equipment or software in the Central Makerspace, please select Central Makerspace as the Location

Contact Information

Name *

Library Card Number

Phone Number *

Use (000) 000-0000 if you do not have a phone number

Email *

Use noname@email.com if you do not have an email address

What is the issue that you need help with?

List any error messages that we should be aware of

What kind of equipment / device will you be bringing with you?

Do you use a laptop or desktop? A mobile device like a tablet or phone?

Additional Information

Enter information that will help us during the session. Details like operating system and/or browser information will help. Is this the first time you are using the resource? Any information is helpful

Book an Appointment

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