City-Wide Outage, Library Service Impacted

HPL is recovering from the City of Hamilton's cybersecurity-related outage, which began Sunday February 25 and continues today, Thursday November 21. Learn more.

Public computers are available at all branches.
Printing is available at all branches. Photocopying is available at all branches except for the Concession, Dundas, and Terryberry branches. Scanning is not yet available.
Public Wi-Fi is available at most branches except the Ancaster Branch.
Automatic check-ins are operating.
Makerspace services are available at select locations.

Contact Library Staff: call 289-779-7588, chat at hpl.ca, and email askus@hpl.ca. Branches are open. Check hpl.ca/events for program updates. Thank you for your patience.

Frequently Asked Questions | HPL

Publish Date:

Tuesday, November 12, 2024 - 8:00am

Notices

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Magazine and ILLO Delay

Magazine and ILLO deliveries are delayed due to the Canadian Union of Postal Workers (CUPW) strike. Thank you for your understanding.

Publish Date:

Wednesday, November 20, 2024 - 8:30am

City IT Planned Maintenance

A City IT systems update is scheduled for early Saturday morning. This will impact access to HPL's network and some applications. This update will improve overall network capacity, performance, resiliency, reliability and is the foundation for future network updates. Thank you for your patience.

Publish Date:

Wednesday, November 20, 2024 - 8:00am

3D Printing Not Available On Sundays

Please note that 3D printing services are unavailable on Sundays. We apologize for any inconvenience.

Publish Date:

Thursday, November 14, 2024 - 2:00pm

Early Closure - All HPL Branches, Friday, November 22

Due to a special event, all HPL branches will close at 4 pm on Friday, November 22.

Central Library's 4th Floor will be closed all day except for the Newcomer Learning Centre and Makerspace which will be open until 4 pm.

Regular service hours resume on Saturday, November 23.

Thank you for your understanding.

Affected Branch:

Central Library

Publish Date:

Wednesday, November 13, 2024 - 2:00pm

Pick Up Your Child’s PRESTO Card for Free HSR Travel

HPL mascot scout pictured holding a Presto card. Children ages 6-12 can now travel for FREE on HSR transit with a valid PRESTO card, available from Hamilton Public Library.

Here’s How:

Get Your Card

Visit a Hamilton Public Library branch to get your child’s free library card and PRESTO card. (Only one PRESTO card per child’s library card. While quantities last.) Your child’s free PRESTO card from HPL is valid for free travel on Hamilton Street Railway (HSR), GO and Burlington Transit.

Setup Your Card

Visit one of these locations, as soon as possible, to add your child’s birth date to their PRESTO card:

HSR Customer Service Centre at 36 Hunter St. East (GO Station)
City Hall or Municipal Service Centres in Dundas, Ancaster or Stoney Creek
Any Shopper’s Drug Mart or Fortinos location in Hamilton

Please bring proof of your child’s age, such as a birth certificate or passport.

Children can travel free until their 13th birthday. When your child turns 13, their card can be updated to a youth card by visiting one of the locations above.

Use Your Card

When you board a bus, tap your child’s PRESTO card on the PRESTO fare payment device.

Parents and caregivers, if you don’t yet have a PRESTO card, you can get one when you visit one of the above locations to set up your child’s card. Pay your fare with the free PRESTO E-Tickets mobile app or with exact cash. Children ages 0-5 travel free and don’t need a PRESTO card.

Download the PRESTO E-Tickets Mobile app.

For more information, check out the Frequently Asked Questions

Learn more about travelling on HSR
Phone: 905-546-CITY (2489)
Email: hsrserve@hamilton.ca
Online: hamilton.ca/presto

About PRESTO

PRESTO is an easy and safe fare payment system. It’s also the cheapest way to travel on transit in Hamilton and across the region.

Visit prestocard.ca or call 1-877-378-6123 to learn more about PRESTO and to register your child’s card.

HSR bus icon with HPL and HSR logo.