Concession Branch's children area is closed for renovations. Please use the temporary space. Public computers are also affected. There are currently three available. We aim to have the branch back in order as soon as possible.
Concession Branch: Children's Area Renovations
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Published:
Friday, November 7, 2025 - 9:30am
Odour at Carlisle Branch
Members visiting the Carlisle Branch may notice an unpleasant odour. We are working to identify the source and hope to resolve the issue as soon as possible.
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Published:
Thursday, November 6, 2025 - 5:30pm
Network Maintenance - Wednesday, November 12
HPL's WiFi, Catalogue and online resources will undergo network maintenance on Wednesday, November 12 from 5-8am. We apologize for the inconvenience.
All Branches and Bookmobile Stops
Published:
Thursday, November 6, 2025 - 8:00am
Kenilworth Branch Reopening
Noise and limited parking continue at the Kenilworth Branch this week as renovations wrap up. Thank you for your understanding.
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Published:
Monday, October 27, 2025 - 3:00pm
Delayed Branch Openings
The following locations have upcoming delayed openings due to Staff training drills.
Monday, November 10
Concession Branch, 10am
Thursday, November 13
Binbrook Branch, 10am
Friday, November 14
Valley Park Branch, 10am
Monday, November 24
Mount Hope, 2pm
Thursday, November 27
Stoney Creek, 10am
You may visit nearby Branches for your library needs. www.hpl.ca/hours
All Branches and Bookmobile Stops
Published:
Tuesday, October 7, 2025 - 2:00pm
Replacement and Damage Fees
Bring back your borrowed library items (due Oct 1 or later) within 28 days to avoid a replacement or lost fee. We'll remove the fee when you bring back your overdue items.
All Branches and Bookmobile Stops
Published:
Thursday, September 11, 2025 - 3:00pm
Free PRESTO Card Frequently Asked Questions
How do I get a free PRESTO card?
Children ages 6-12 with a valid library card can get a free PRESTO card at any Branch or Bookmobile to travel free on HSR, GO and Burlington Transit. Only one PRESTO card permitted per child’s library card. While quantities last.
What steps are involved to activate a card?
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Show your child’s library card to Staff at any Branch or Bookmobile or register for library card if you don’t have one.
Activate your new PRESTO card within 30 days. Bring proof of your child’s age (ex. birth certificate/passport) to one of the following locations: -
HSR Customer Service Centre, 36 Hunter St. East (GO Station)
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City Hall or Municipal Service Centres in Dundas, Ancaster, or Stoney Creek
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Any Shopper’s Drug Mart or Fortinos location in Hamilton.
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When your child’s PRESTO card is activated, they can travel free on the HSR, GO or Burlington Transit until age 13.
Do I need to load money on my child’s PRESTO card?
No. The card is FREE and travel is FREE for children ages 6-12.
What about kids under 5?
Children ages 0-5 always travel free on the HSR, GO and Burlington Transit.
How do I use the PRESTO card to travel?
When boarding the bus, tap the child’s PRESTO card on the PRESTO Fare Payment device.
What if my child loses the free PRESTO card?
This partnership provides one free PRESTO card to each child library card holder (until supplies last). Lost cards can’t be replaced with another free card. Additional card(s) must be purchased from a PRESTO vendor.
Can I laminate or hole-punch my card?
Please do not laminate your PRESTO card. It may cause it to melt or become damaged. Also, please do not puncture it or put a hole in it. It may disrupt the wiring inside the card, resulting in a damaged card that cannot be used. Ask Staff for special wallets that you can put your card in and attach it to a zipper pull or handle of a bag.
What happens when a child turns 13?
When your child turns 13, contact the HSR Customer Service Centre/City Hall or Municipal Centres to update the PRESTO card to a youth card. Youth fare must be loaded onto the card. Otherwise, the PRESTO card reverts to an adult card.
Can adults use these cards?
No. This program is limited to children ages 6-12. If adults don’t yet have a PRESTO card, they can pay the fare with the free PRESTO E-Tickets mobile app or pay with exact cash.
What if a child loses their free Hamilton Public Library card?
Parents/guardians can visit any HPL branch to replace the lost library card.
About PRESTO
PRESTO is an easy and safe fare payment system. It’s the cheapest way to travel on transit in Hamilton and across the region. Visit prestocard.ca or call 1-877-378-6123 to learn about PRESTO and to register for a child’s card.
Learn more about travelling on HSR with PRESTO
Call: 905-546-CITY (2489)
Email: hsrserve@hamilton.ca
Visit: hamilton.ca/prest
