City-Wide Outage, Library Service Impacted

The City of Hamilton's cybersecurity-related outage that began Sun Feb 25 continues today, Fri April 19. This outage affects Library services and some programs. Website login, self-check kiosks, sorters, public computers, printing, scanning, Makerspaces are not available. Extended Access is cancelled. We are working with the City to restore these services and will provide updates as often as possible. Thank you for your patience.

Library Services Available

Staff are available by phone: 289-779-7588, chat, and email. Branches are open. Study Halls are available. Check the event listings for program updates. The Catalogue is available to browse, but you cannot log in or place holds at this time. Thank you for your patience.

Publish Date:

Wednesday, April 10, 2024 - 9:15am

Notices

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Dundas and Turner Park Branches - Period Promise Campaign

From April 15 - May 31, you may drop off menstruation products at the Dundas and Turner Park branches which are community collection locations. For more information, please visit www.uwhh.ca/periodpromise.

Publish Date:

Thursday, April 11, 2024 - 12:00pm

Solar Eclipse Glasses - Return to HPL Branches

If you would like to donate your ISO safety solar eclipse glasses, return them to any HPL Branch or Bookmobile visit. HPL and McMaster University have teamed up with the Royal Astronomical Society of Canada - Hamilton Centre to collect and redistribute. Thank you for returning your glasses.

Publish Date:

Wednesday, April 10, 2024 - 12:00pm

Phishing Scheme

Please be aware of online phishing attempts impersonating Hamilton Public Library and Library Staff. HPL does not solicit paid freelance opportunities through social media or other messaging applications. HPL does not request personal or banking information through social media or require financial compensation when reviewing job applications. Please report phishing schemes to communications@hpl.ca. If you think you are a victim of fraud, please call the Canadian Anti-Fraud Centre at 1-888-495-8501.

Publish Date:

Tuesday, April 9, 2024 - 9:00am

CNIB Phone It Forward at HPL

CNIB Phone it Forward. An image of a cell phone with a yellow background. Hamilton Public Library is proud to participate in the CNIB Phone It Forward campaign to help empower people with sight loss.

How does the program work?

Unused smart phones are donated, repurposed and programmed for CNIB clients to help them do more things independently. Follow the steps below to get started.

Visit PhoneItForward.ca to find out if your phone is eligible. You must answer a set of questions about the phone's make, model and condition. Based on this information, you will learn if your phone is eligible. You will also get an estimated tax receipt value for your donation.
Pick up a prepaid Phone It Forward donation envelope from any HPL location.
Pack your smartphone donation and the required signed documents (generated from PhoneItForward.ca) in the envelope and drop it into any Canada Post mailbox.
When your device is received and evaluated to confirm it matches the information you provided, your tax receipt will be mailed to you.

Phone It Forward is supported by Fixt Wireless Repair.

For more information, visit PhoneItForward.ca or call 1-833-554-5020.