The Millgrove visit on Saturday, December 13, from 3:30 to 4 pm is cancelled. We apologize for the inconvenience.
Modified Bookmobile Service
Published:
Thursday, December 11, 2025 - 3:00pm
Printing Unavailable at Westdale Branch
Printing is not working at Westdale Branch. We aim to fix it as soon as possible.
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Published:
Wednesday, December 10, 2025 - 10:30am
Study Halls - Holiday Break
Study Halls will be paused from Friday, December 19, and resume on Monday, January 5, 2026.
www.hpl.ca/study-halls
All Branches and Bookmobile Stops
Published:
Tuesday, December 9, 2025 - 9:15am
Telephone Service - Technical Issues
Please note that the 905-546-3200 main line is experiencing technical issues today, Monday, December 8. Members can still reach Staff at 289-779-7588 or by email or through chat online. We are working quickly to resolve the issue. Thank you for your patience.
All Branches and Bookmobile Stops
Published:
Monday, December 8, 2025 - 7:30pm
Replacement and Damage Fees
Bring back your borrowed library items (due Oct 1 or later) within 28 days to avoid a replacement or lost fee. We'll remove the fee when you bring back your overdue items.
All Branches and Bookmobile Stops
Published:
Thursday, September 11, 2025 - 3:00pm
Hearing Loop FAQ
Q: What is a hearing loop
A: A hearing induction loop is a special type of sound system for people with hearing aids. The hearing loop provides a magnetic, wireless signal that is picked up by the hearing aid, enabling the wearer to hear the speaker’s voice over background noise.
Q: Can you see the hearing loop?
A: No, the hearing loop does not affect the venue’s architecture or appearance at all.
Q: How do people know that a hearing loop is available?
A: The venue will post the internationally accepted symbol.
Q: What is the biggest challenge to hearing loop effectiveness?
A: User education is actually the biggest challenge. Many people have no idea that their hearing aid or cochlear implant has a T-coil. Even if an organization posts the universal hearing loop symbol, people may not fully understand that they can easily take advantage of the technology using their existing assistive hearing device. It helps to provide some information about T-coils on signs, in programs and in public presentations.
