As of Monday June 27, 2022, individual accounts and playlists will not transfer over to the new CBC Curio platform. Personal email addresses will no longer be accepted due to privacy reasons. Members can continue to access, view and enjoy the content with a Hamilton Public Library card at the new site.
Are Hours Changing at HPL Branches? Yes. Hours are gradually expanding. We’re open Monday-Saturday now. Please check hpl.ca/hours for up-to-date schedules.
Can I use a computer? Yes. Computer use is first-come, first-served for up to three hours. Computers are available when the branch opens until 15 minutes before it closes. Check branch hours. All computer users need a library card.
Is HPL offering programs? Starting May 2022, limited in-person programming resumes. Some HPL and partner-led programs continue to be offered virtually. Visit hpl.ca/events for full event listings.
Is in-person tutoring permitted in branch? Yes. Library visitors may use the space for tutoring or quiet study while observing all health and safety protocols currently in place (in accordance with Regulation 364).
Are room rentals available? No. This service is likely to return in Fall 2022.
Is food and drink permitted? Visitors can consume covered drinks and snacks while at a branch. However, to keep our spaces tidy, hot meals (e.g. burger, fries, pizza, etc.) are not permitted.
Can I suggest a Book Club Kit title for HPL’s collection? Yes. Suggestions are welcome however not all of them are selected.
Print / Copy / Scan
Can I print remotely and pick up at a branch? Yes. You can use our wireless printing service, Print on the Go. Submit your print job online, receive confirmation and go to any branch to release and pick up your print. Bring your library card. Here’s a Quick Steps instruction sheet to help you use our Print on the Go service.
Can I print, photocopy or scan at a branch? Yes.
Can I place holds? Yes. Visit hpl.ca to browse titles and put items on hold. You will need a library card to do this.
When can I pick up my holds? When you receive a notice from HPL that your holds are ready, visit the branch and staff will direct you.
How long can I borrow physical library materials, eBooks and eAudiobooks? You have 21 days to enjoy your physical items and can choose to borrow eBooks and eAudiobooks for 7, 14 or 21 days, through OverDrive.
Do I need to bring back my library items? Yes. Please return all library materials on the due date or when they are no longer renewable. As of March 1, 2022, members will have a block-to-more-borrowing placed on their library account for overdue materials not returned. Materials can be returned into any of the drop boxes at HPL’s 23 branches.
Are there fines for overdue materials? HPL permanently eliminated fines on all materials. As of March 1, 2022, Members with overdue materials face blocks to more borrowing. This block is removed when overdue materials are returned. More information is on Service Fees.
What options do I have if the item I'm looking for is not in the catalogue? Please check out HPL's online collections of Read. Watch. Listen. Learn options. HPL cardholders can also borrow materials from Burlington Public Library. Read more about this partnership at hpl.ca/Borrow-Around-the-Bay. Also, through OverDrive HPL cardholders can access eBooks and eAudiobooks at Burlington, Ottawa, London and Mississauga libraries. Read more information about this partnership at hpl.ca/More-to-Borrow. You can also request an item through the Interlibrary Loan service.
What if I don’t have a library card? You have three options: register for a library card by calling 905-546-3200, get an eCard online at hpl.ca/online-register. You can also come into any branch to register for a physical library card. All library cards can be used to borrow physical items or access a large collection of digital content on hpl.ca/online.
Does my library card work online? Yes. HPL has all you need to keep you informed and entertained. Use your card or Register online for a card to borrow physical items and to access movies, music, newspapers, magazines, e-learning and more, all for free.
Can I come into a branch without a mask? Yes. In alignment with Provincial recommendations, the City of Hamilton has repealed Hamilton’s Face Coverings and Masks By-Law effective as of March 21, 2022.
All HPL Staff practice frequent hand hygiene while at work.
Regular cleaning and disinfecting measures are in place, in order to maintain a sanitary condition, including a full overnight cleaning and disinfection of trafficked areas.
Disinfectant wipes are available for Members using shared equipment. Hand sanitizer is available for all persons on-site throughout HPL facilities.
All HPL branches’ Heating and Ventilation and Air Conditioning systems have been evaluated to appropriately manage and direct airflow, and ventilation and fresh air return have been increased where possible. Filtration has been upgraded to a MERV 13 in all locations, which allows small particles including viruses to become trapped and removed from circulated air. HPL branches Heating and Ventilation and Air Conditioning systems are inspected regularly.
Monitor yourself for symptoms consistent with COVID-19 and come back and visit another day if you are not feeling well. Practice proper hand hygiene throughout your visit.