Printing is not working at Ancaster Branch. We aim to fix it as soon as possible.
Printing Unavailable at Ancaster Branch
Published:
Thursday, April 30, 2026 - 5:30pm
Sherwood Branch Accessible Washroom Out of Order
The accessible washroom at Sherwood Branch is not working. We aim to get it fixed quickly.
Published:
Thursday, April 30, 2026 - 3:45pm
Central Library: Non-Partner Survey
Starting Monday, April 27 until May 4, non-partner community organizations are encouraged to participate in a short survey. HPL would like to learn how the Library Card Access Pilot Project and the toxic drug crisis in general affect non-partner organizations. Please note that the survey is not anonymous. Start now at www.hpl.ca/non-partner-survey.
Published:
Monday, April 27, 2026 - 9:30am
Software Maintenance - Victoria Day, Monday, May 18
Due to software maintenance, HPL library's catalogue, online services and library accounts will not be available between 9am and 7pm on Monday, May 18. Thank you for your patience.
Published:
Friday, April 24, 2026 - 9:00am
Central Library - Fire Drill, Tuesday, May 5, 11am
Due to Staff training, Central Library will close from 11am to Noon on Tuesday, May 5. You may visit Locke and Barton Branches as the next nearest locations for your library needs. Thank you for your patience.
Published:
Thursday, April 23, 2026 - 9:00am
Concession Branch - Renovations Underway
Renovations are expected to be completed by May 7. Construction repairs and noise may impact your next visit. Thank you for your understanding.
Published:
Monday, April 13, 2026 - 1:15pm
Mount Hope Branch - Delayed Opening, Monday, May 4
Due to Staff training, Mount Hope Branch will have a delayed opening of 2 pm on Monday, May 4. You may visit Turner Park Branch as the next nearest location for your library needs. Thank you for your patience.
Published:
Friday, March 27, 2026 - 8:00am
Central Library: Children's Area Renovation on 2nd Floor
Renovations are currently underway for the 2nd floor Central Children's Area. Programs are still being offered as scheduled and there is a temporary pop-up Children’s Area on the northeast side of the 2nd floor (near the Piano Room), including access to collections and train tables. Construction is expected to be completed by late Spring. Thank you for your patience during this time.
Published:
Monday, March 23, 2026 - 9:00am
Sherwood Branch: Renovations
As of Monday, March 2, Sherwood Branch's 2nd floor is closed due to renovations. Makerspace, Children and Teen's collection are temporarily available on the 1st floor. All programs will be held in the basement program room. Renovations are expected to be completed in late Spring. Thank you for your patience.
Published:
Tuesday, February 10, 2026 - 1:00pm
Print, Copy and Scan
HPL now offers wireless printing, in addition to our current printing, photocopying, and scanning services at all branches. Check your account balance. Funds can be loaded online or in person, and prints can be paid in the branch by cash, debit, or credit card.
Add Funds to Your Library Card
Members can now pay library fees or add funds to their Library account online using SmartPay, HPL’s secure online payment system.
- SmartPay accepts credit card payments only.
- Only full balance payments can be made online.
- For the best experience, use Microsoft Edge or Firefox.
Printing from a Public Computer
- Letter (8.5 x 11) and legal (8.5 x 14) paper sizes are available for printing.
- Colour and black and white printing is available at all branches.
- Members can print 4 free pages in black and white per day.
Wireless Printing: Print on the Go
- Wireless printing is available at all HPL branches. See the list of acceptable formats.
- Print wirelessly from your device, either at the branch or from home.
- First time logging in or changed your PIN? Contact Staff through ASKHPL@hpl.ca or visit your local branch.
- Simply use the Print on the Go portal to upload your document.
- Visit any branch (bring your card) to release your job. Please allow sufficient time before the branch close. Print jobs expire after 72 hours.
- Need help? Check our Frequently Asked Questions.
- Members can print 4 black and white prints per day or 2 colour prints per day for free. Your free daily prints appear as a dollar amount credited to your account balance. This credited amount expires daily.
You will be charged for prints above this amount. - Follow these instructions to help you upload and retrieve your print job(s).
Photocopying
- Letter (8.5 x 11) and legal (8.5 x 14) paper sizes are available for photocopying.
- Colour and black and white photocopying is available at all branches.
- Members can print 4 black and white prints per day or 2 colour prints per day for free. Your free daily prints appear as a dollar amount credited to your account balance. This credited amount expires daily.
You will be charged for prints above this amount.
Scanning
- Scanning is free and available at all HPL branches.
- You can use the photocopiers to scan documents and send them to your USB drive or Email.
- Suitable scans can be saved as PDF and JPG.
Lamination
Since March 13, 2023, self-serve lamination is available at Central Library (2nd floor), and the Dundas, Red Hill, Terryberry, Turner Park, Valley Park and Waterdown Branches. There is a $1.00 cost for an 8.5x11 lamination pouch. (Please note, the lamination of vaccine certificates is no longer free.)
Specialized Print Services
HPL’s Makerspaces offer 3D printing, scanning, large-format printing, label-making, etc. Book your Makerspace appointment today.
Pricing:
0.10/ page for black and white
0.20/ page for colour
Library Members receive $0.40 in free printing credit each day, which can be used for black-and-white or colour printing and photocopying. This credit resets daily and does not carry over.
